a culture
of Genuine Care

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The Culture of Thomas Protective Service, Inc.

represents a significant and professional security firm with a reputation for excellence. We genuinely care for our business partners and our officers. Our principles of keeping people, property and information SAFE by utilizing best practices which optimize efficiency and cost-effectiveness are paramount to Thomas Protective Service, Inc.

The history
of Thomas Protective Service, Inc.

  • Decades of Experience

    Founded in 1981 by former Dallas County, Texas Sheriff Carl Thomas and his lovely wife, Susan, Thomas Protective Service, Inc. has benefited from a prosperous heritage of service excellence for forty years.

  • Resources

    Thomas Protective Service, Inc. has always been a family-owned and operated business whose management team is truly committed to continuing the traditions that have helped us remain a leader in the security industry.

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    Licensed to Operate In Over Half of The United States

    Thomas Protective Service, Inc. is licensed to operate in 33 states, with branch offices and management located through out many regions of the U.S. You can be assured to receive the personal attention that you expect, no matter where you are.

Specialized services
For a Broad Spectrum of Industries

Stability

Thomas Protective Service, Inc. is an established company known for providing uncompromising service by earning the loyalty of our employees and our customers in a variety of specialty markets. We are involved in the broadest spectrum of industries:

  • Class A Commercial Real Estate
  • Government
  • Utilities/Infrastructure
  • Corporate Complexes
  • Manufacturing and Distribution Centers
  • Educational and Healthcare Facilities
  • Retail Stores
  • Shopping Centers and Malls
  • Trucking Terminals
  • Warehousing
  • Food Service Industries
  • Condominiums
  • Energy Sector/Oil and Gas
  • Financial Institutions

Contract vs. In-House Security Services

Organizations throughout the country routinely entrust the security of their facility, resources and assets to the contract security services provided by Thomas Protective Service, Inc.

The Executive team
of Thomas Protective Service, Inc. is a seasoned group of experts in their fields, with real-world experience in the industries we serve.

Our Proven and Longstanding Executive Team includes a well-respected cadre of senior managers with a tremendous amount of collective experience in building close partnerships with our customers and employees. This expertise ensures customized services developed specifically for the market. We are also active leaders in ASIS (American Society for Industrial Security);

BOMA (Building Owners and Managers Association), IFMA (International Facility Management Association), AOBA (Apartment and Office Building Association) and other professional associations and private/public partnerships to ensure we are contributing to the industries of our customers and listening to their current and emerging needs.

team
Carl H. Thomas, Jr.

Our Founder In 1981, former Dallas County Texas Sheriff Carl Thomas and his wife, Susan founded Thomas Protective Service, Inc. After borrowing $250 from his father-in-law, Carl took his first state company licensing exam in Austin, Texas. On the drive home, he stopped by a construction site and sold his first account. A former Sheriff of Dallas County, Texas, Mr. Thomas had over fifty years of security and law enforcement experience backed by a degree in criminal justice from Abilene Christian University and a twelve-year career in the United States Marine Corps. As one of the founders, Mr. Thomas took a hands-on approach to building a solid reputation for Thomas Protective Service, Inc. His guidance over the years grew the company from a locally successful security service contractor to one of the top security firms in the United States. Mr. Thomas had a keen marketing savvy and ability to find security solutions that exceed customer expectations. We continue to carry on his traditions.

team
Wendy S. Thomas

President / Chief Executive Officer Ms. Thomas commenced employment with Thomas Protective Service, Inc. in 1986 as an accounting clerk at the sweet age of sixteen. Today, she is responsible for the overall performance of Thomas Protective Service, Inc. throughout the United States. Ms. Thomas graduated from the University of Texas with degrees in Elementary Education and History. She has served on numerous Boards throughout her years and is a strong advocate for Children's Services, Law Enforcement, and the Blue Campaign (Combating Human Trafficking). An excellent communicator with a flair for marketing and natural leadership, she demonstrates core principles of integrity, service excellence and customer focus in business. She has been an active member with the Building and Office Management Association, American Society for Industrial Security and American College for Homeland Security. She is the Corporate Security License Holder in most states Thomas Protective Service, Inc. conducts business operations.

team
Michael Christopher

Corporate Accounts Manager Mr. Christopher came to Thomas Protective Service, Inc. with 20+ years of business leadership. His experience ranges from Fortune 50 enterprise to medium-sized manufacturing facilities. He is constantly improving Thomas Protective Service, Inc. internal culture, efficiency, technology, branding, employee engagement, and strategic efforts. Mr. Christopher is responsible for soliciting, accepting, reviewing, and developing our security team; as well as coordinating site visits for assessment and facilitating training programs. He also oversees and facilitates the new customer transition process. Mr. Christopher has applied his numerous years of police and business experience to constantly redefine the processes and procedures that separate our service delivery from our competition. During his tenure, his ability to manage company and customer business needs from officer execution to strategic planning and program development has enabled continuous focus on our valued Thomas Protective Service, Inc. customers while scaling for rapid national growth.

team
Shari Welch

Corporate Office Manager Ms. Welch has twenty years of human resource and office management experience, with all those years at Thomas Protective Service, Inc. As a professional in the security industry, she has managed the HR process for security officers across the country, creating policies and programs that have helped to increase productivity and employee morale. She has a strong background in employment and employee relations. Ms. Welch is responsible for coordinating all aspect of our recruiting, employee relations, benefits and ensuring overall good morale.

team
Chloe Smith

People Relations Manager Since employee engagement is so critical, there is a vital need for overseeing the entire process. Thus, assigning efficient employee engagement managers is the first step towards enhancing engagement. Ms. Smith is our team leader and is responsible for onboarding recognition platforms, installing solutions that elevate work performance of our team of security professionals and boost productivity. In addition, Ms. Smith provides the necessary learning and development opportunities. Placing the right security officer in the right job based on their skills is crucial and helps elevate their work quality and organizational input. By doing so, Ms. Smith helps our team become proficient in their jobs and helps them carry out their responsibilities without any hassle. Ms. Smith is also active in our recruiting efforts.

tps core values
Principles We Operate By

  • Accountability

    We are accountable by measuring ourselves against the highest standards of integrity and fiscal responsibility.

  • Communication

    We communicate internally and externally with honesty and respect.

  • Integrity

    We're honest, transparent and committed to doing what's best for our customers and our company.

  • Quality

    We take ownership for the quality of our individual work but also take pride in what we deliver as a team.

  • Transparency

    We pride ourselves on providing complete visibility into the successes, and sometimes failures, of our business as we grow.

our cost-efficiency
Costs You Less

TPS Operates On A Cost-Efficient Business Model

Despite our commitment to excellence and service quality, we understand the financial realities of managing a business and a security program. Thomas Protective Service, Inc. is able to offer a competitive security program that includes:

  • An attractive billing structure
  • Overhead costs lower than our competitors
  • Maintaining a high rate of officer retention
  • Investment in comprehensive training
  • These unique qualities dramatically reduce the costs associated with turnover, unemployment and liability/risk - allowing us to be price competitive without sacrificing the quality of our services.

the benefits
of Working with A WBENC-Certified Company

  • Thomas Protective Service, Inc. is proud of its association with and certification from the Women's Business Enterprise National Council. WBENC certification indicates that the company is 51 percent owned, controlled, operated and managed by a woman or women. When you partner with a WBENC-certified company like Thomas Protective Service, you may experience these benefits:

  • Tax Incentives & Potential Sources of Revenue

    Contract with, or spend government grants on goods or services from minority- or women-owned businesses for tax incentives. Save on operating and procurement expenses and increase ROI instead.

    Diversity of Suppliers & Solutions, Recognition

    Thomas Protective Service, Inc. is part of a network of WBENC-certified businesses that are a diverse source for your supplier and solutions requirements, and by seeking a partnership with us you are recognized as a supporter of women-ownded business in your community.
    For more information, visit www.wbenc.org and download a PDF copy of "Benefits of Partnering with a WBENC-Certified Women's Business Enterprise" here.